Senior Recruiter – Customer Service & Customer Experience (m/f/d)

About Redcare Pharmacy: 

As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today. 

About your tasks: 

• Independent management of the entire recruiting process for Customer Service & Experience roles. 
• Development and implementation of creative sourcing strategies, including active sourcing and building talent pools. 
• Strategic collaboration with hiring managers and continuous optimization of recruitment processes. 
• Strengthening customer satisfaction and supporting the sustainable growth of Redcare Pharmacy through targeted recruiting. 

About you: 

• Several years of experience in recruiting, ideally with a focus on Customer Service, Customer Experience, or IT Support. 
• A passion for close collaboration with business departments and the ability to inspire both candidates and hiring managers as a trusted partner. 
• A keen sense for identifying service-oriented personalities and the ability to attract talents who align with our vision and values. 
• A structured, independent way of working combined with the motivation to contribute fresh ideas for the continuous development of our recruiting strategies. 
• Fluency in German and very good English skills; knowledge of Dutch is a plus but not a requirement. 

About your benefits: 

In order to provide our employees with the best possible support for their individual needs, we offer a wide range of benefits: 

• Welcome days: To ensure a comfortable welcome, you will be provided with all important details on your first day, e.g. on safety and important processes. 
• Mobility: Not all employees live close to our office. That’s why we support our employees with your daily commute with a travel allowance. This compensation is paid to you in addition to your salary. 
• Redcare events: We promote team-building through creative team events, and celebrate our successes together at regularly scheduled parties. 
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU. 
• Employee discount: Several times a year, we offer you discounted employee sales directly at the Sevenum location as well as 10 % off on our assortment for all employees. 
• Employee referral program: Because our employees know best who fits in with us, successful recommendations are rewarded with a bonus.